Terms of the Provision of Services by Electronic Means

§ 1. General provisions

These Terms set out the rules for the provision of services by electronic means by the Service Provider within the service at https://www.drugidom.club (the Website), in accordance with Article 8 of the Act of 18 July 2002 on Providing Services by Electronic Means (the ASE). Ticket Sales Regulations govern the conclusion and performance of Ticket sale contracts; these Terms govern the use of the Website and services provided by electronic means.

§ 2. Service Provider

Service Provider: ART SOUND Maciej Kosmalski, ul. Józefa Korzeniowskiego 27A, 81-376 Gdynia, Poland, VAT ID (NIP) 7321981459, REGON 100776163. Contact: general — info@drugidom.club; ticketing matters — tickets@drugidom.club.

§ 3. Types and scope of services

• providing access to the Website — browsing content, information about Events and Ticket availability;
• placing Orders and purchasing Tickets — cart, redirection to the Payment Operator, delivery of the Ticket and transactional messages;
• delivering transactional messages — purchase confirmation, delivery and re-sending of the Ticket, information on payment status, refund, cancellation or rescheduling;
• My Tickets — repeated access to purchased Tickets without creating an account, based on one-time verification of the e-mail address (without login or password), with the ability to download the Ticket again and display the QR Code;
• newsletter — sending marketing information based on separate, voluntary consent (§ 7).

The Ticket is delivered in electronic form to the e-mail address provided in the Order, automatically and immediately after confirmation of payment by the Payment Operator, no later than within 24 hours of that confirmation.

The Website does not maintain user accounts, registration or logins and does not require setting passwords.

§ 4. Technical requirements and security

Using the Website requires: a device with Internet access, a current browser with JavaScript and cookies enabled, and an active e-mail address; presenting the Ticket requires a device displaying the QR Code or a printout. The Service Provider uses connection encryption (TLS/HTTPS), access control to the administration panel, security event logging, monitoring and backups. The Service Provider informs of particular risks (malware, phishing, interception of data over unsecured networks) and recommends protecting access to the e-mail inbox to which the Ticket is delivered.

§ 5. Conclusion and termination of the contract

The contract for the service of providing access to the Website is concluded upon commencing use of the Website and terminates upon ceasing such use. The newsletter contract is concluded upon confirmation of the subscription (§ 7) and may be terminated at any time. Using the My Tickets feature does not create an account or a lasting relationship — access is granted one time following verification of the e-mail address and expires after its validity period.

§ 6. Prohibition of providing unlawful content

The Service Recipient is prohibited from providing content of an unlawful nature and from using the Website in a manner that infringes the law, good practice or the rights of third parties, including attempts to circumvent security measures, unauthorized access, automated data scraping or disruption of the Website.

§ 7. Newsletter and commercial information

The newsletter service is provided only to persons who have given separate, voluntary consent to receive commercial information by electronic means. Subscription takes place independently of a Ticket purchase, and consent is confirmed via a Double Opt-In mechanism. The basis for sending commercial information is Article 10 of the ASE and the consent required by the electronic communications provisions on direct marketing. Consent may be withdrawn at any time, in particular via the "unsubscribe" link or by contacting info@drugidom.club.

§ 8. Complaints and final provisions

Complaints regarding the operation of the Website may be submitted to info@drugidom.club; the Service Provider examines them within 14 days. Complaints regarding the purchase, delivery or use of a Ticket are examined in accordance with the Complaints and Refunds Policy. In matters not governed herein, Polish law applies, in particular the ASE, the Civil Code and the Consumer Rights Act. The Service Provider announces changes to the Terms on the Website, respecting acquired rights.